Corks Wine & Spirits in Knoxville, TN Open now

Reviews about Corks Wine & Spirits

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  August 10, 2019, by Graff Corby
  A wine & spirits store that says they offer a lot, but fails to provide what they say they offer. After several years of getting familiar with owners and management, seeing the high turnover rate of employees and store management, the repeated lack of respectful customer service over the years on special order requests, failure to provide updates on orders, and offering to make up for store shortcomings but never doing so, says a lot about the owners and how they instruct their employees to run the store. For instance, the new manager hire, made in mid September 2017, should be fired. The owners may want to consider hiring an anonymous consultant to evaluate and recommend how to improve management skills, employee dialogue with customers, and store procedures in order to provide the very best in West Knoxville and Farragut.