Magnolia Design Center in Knoxville, TN Open now

Reviews about Magnolia Design Center

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  April 05, 2020, by Avni Bharucha
  BAD EXPERIENCE! I bought a Samsung QLED 65 inch TV today in less than 10 minutes. I spent $2400. I had been researching about this TV for a long time so I knew what I wanted. Bought this TV from SEAN PARKER he claims he is the supervisor/manager. Horrible customer service and extremely unacceptable behavior as a manager. I brought this TV at home and found out it was an open box!! SEAN told me when I asked him if it’s an open box he said it’s not! When I opened the box I found plastic black remote with some different cable. Absolutely nothing like it was promised. How would you feel if you spend $2400 and they cheat you like this? When I called him he said it’s factory error well of course you will blame the company. When I called Samsung corporate they told me it’s a possibility it’s an OPEN BOX! DO NOT TRUST THIS MAGNOLIA CENTER IN BEST BUY! They cheat customers. Especially the guy Sean Parker! I told him I’m going to write a review and he said that’s fine he doesn’t deserve to be in any management position to be treating customers this way. I wasted my time and money. I rented a uhaul pick up truck so I can take TV to my home since I don’t have SUV car. I told him I need my inconvenience money and he said that will not happen! THINK 10000 times before buying anything from this place. RIDICULOUS CUSTOMER SERVICE AND BAD MANAGER Sean Parker!