Pilot Flying J in Knoxville, TN Open now

Reviews about Pilot Flying J

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  July 03, 2019, by Travis Beeler
  Gas pump #8 messed up. I paid $20 and it gave me like $5 worth of gasoline. I talk to manager Jeff and he gets attitude with me and raises his voice and wouldnt let me get a word in at all. Id understand if i was rude or yelling but i was being open minded and courteous about the issue in hopes Jeff could get it resolved. He could not get it resolved so had me pump $20 in gas and said he was writing it off as a drive off. Im glad i got my gas but dont want to be accused of driving off and get accused of theft.most definitely wont be back to this location. Jeff needs xanax before he loses his job. Jeffs boss needs to listen to jeff when he says to cut off pump #8 because its defective. Iys happened 3 times on jeffs shift this past week according to jeff. Overall bad experience. Even though jeff gave me my gas for driving all way back to pilot. Im sure jeff wouldnt be so rude if his Boss would listen to and fix his complaints that customers have brought to jeffs attention.